Unable to Attach Files in Gmail: One of the primary reasons why we all prefer emailing over other modes of communication is that we can send the files as attachments quite easily. Email services like Gmail allow users to receive and send email attachments of the size of up to 25 MB. Unfortunately, users still have to deal with various errors and issues when using attachments in Gmail. If you are unable to attach files in Gmail then you should fix this problem as soon as possible because not being able to send files can lead you to miss opportunities.
There are a variety of reasons due to which a user might have to deal with various kinds of Gmail attachment issues. Go through this post, if you are also finding it difficult to attach files to your Gmail email messages. Here, we will provide you simple solutions to resolve such problems with ease.
Why I can’t send attachments in Gmail?
As mentioned earlier, there are various factors that can stop you from attaching files to your Gmail messages. Let’s take a look at some of the most common ones out of these factors.
- Gmail requires permissions – In order to attach a file to your Gmail message, you need to grant Gmail permission to access your Google Drive or internet storage. In case, such permission is not granted then you may have to deal with different kinds of problems.
- Incompatible browser – To use all features of Gmail, it is important for you to use the same on a compatible browser. Thankfully, Gmail is compatible with popular browsers like Chrome, Mozilla Firefox, Internet Explorer, etc. However, if you are using an incompatible browser then you might face an error or issue.
- Internet connectivity – To connect a file with your email, you must have a stable internet connection. A large number of errors are possible due to a weak internet connection.
- Using an obsolete version of the browser – Remember, Gmail works best with the latest version of the version of a compatible browser. Those who are still using an outdated version might deal with issues while attaching files to a Gmail message.
- Firewall/ Antivirus stopped Gmail from working properly – Sometimes, the antivirus or windows firewall installed on our PC can hinder the proper workflow of Gmail.
- Size of the file you are sending – It is not possible to send a file more than 25 MB in size through Gmail. In case you are sending a larger file then you will have to face an error message.
How to fix the “unable to attach files in Gmail” problem?
Let’s go through the step by step process that you can follow in order to fix the Gmail attachment problem. Before going through the steps you should ensure that you are using a smooth internet connection.
- Gmail Attachment Limits
- Make sure that the size of the file you are trying to attach to the email is less than 25 MB.
- If you have to send a bigger file then it is better to upload it in Google drive and then share a link.
- Try incognito mode
- You may also try to send the email again after switching to the incognito/ guest mode of your browser.
- In Google chrome, you may switch to the incognito mode by pressing Ctrl + Shift + N button together on your Keyboard.
- Clear browser’s data and cache
- Our browser stores cache and cookies to help us browse the internet smoothly. However, this often results in various kinds of errors and issues.
- So, if you can’t send attachments through Gmail then you may clear cache, cookies, or your browser and try again.
- Make sure you are using an updated browser
- Those who are trying to attach files and send emails through an outdated browser should update the same immediately.
- The steps to update the browser depends completely on the browser you are using. The default setting of Google Chrome is to update itself automatically.
- Try sending emails through Gmail App
- One of the best ways to use Gmail is through its mobile app.
- You may try to attach a file through the app and try to send the same.
- Please note that in order to send files through the Gmail app you will have to provide some app permissions like storage access etc.
- Try another browser
- In case the problem continues then you may switch to another browser and see if this resolves the issue.
- For the best result, we recommend you to opt for popular browsers like Chrome, Firefox, Internet Explorer, etc.
- Storage Permissions
- This solution is only for Gmail app users.
- In case you are not able to attach files through the Gmail app then make sure that the app has storage permission. You may check the same through the settings of your android/ iOS phone.
- Corrupt Files
- You should note that there are some file types that are automatically blocked by Gmail. So, make sure you are not trying to send files in any of these formats.
- If your messages are blocked due to this reason, you will get the following error message – “This message was blocked because its content presents a potential security issue”.
- The following file types are not allowed in Gmail – .ade, .adp, .apk, .appx, .appxbundle, .bat, .cab, .chm, .cmd, .com, .cpl, .dll, .dmg, .ex, .ex_, .exe, .hta, .ins, .isp, .iso, .jar, .js, .jse, .lib, .lnk, .mde, .msc, .msi, .msix, .msixbundle, .msp, .mst, .nsh, .pif, .ps1, .scr, .sct, .shb, .sys, .vb, .vbe, .vbs, .vxd, .wsc, .wsf, .wsh.